Help & Info

Shipping & Delivery

We carefully prepare and package every order to ensure your furniture and handmade wooden pieces arrive safely and in excellent condition.

Order Processing

Orders are carefully inspected, prepared, and packed before shipping. Processing time is 4/5 days depending on the product and whether it is made to order.

Delivery

Once your order has been shipped, you will receive tracking information when available. Delivery time is 7/10 days may vary depending on your location, shipping method, and the size of your order.

Furniture & Large Items

Larger furniture pieces may require special handling and delivery arrangements. We will provide any necessary delivery information and keep you informed throughout the process.

Handmade Pieces

Because many of our products are handcrafted, slight variations in wood grain, texture, and color are natural and make each piece unique.

Damaged Deliveries

Please inspect your order when it arrives. If your item is damaged during delivery, contact us as soon as possible with photos of the packaging and product so we can assist you.

We are committed to making every step of your shopping experience simple, reliable, and enjoyable—from our workshop to your home.

Returns & Exchanges

We want you to love your furniture and handmade wooden pieces. Because each item is carefully crafted and prepared with attention to detail, we ask that you review the following return and exchange guidelines before placing your order.

Returns

If you are not completely satisfied with your purchase, please contact us within 14 days of delivery to request a return. Items must be unused, undamaged, and returned in their original condition and packaging. And we are going to charge you 10% return on your order. Return label must be paid by customer.

Exchanges

If you would like to exchange an item, please contact us within 14 days of delivery. Exchanges are subject to availability and may require additional shipping or price adjustments.

Handmade & Custom Pieces

Due to the unique nature of handmade and custom-made products, personalized or made-to-order pieces may not be eligible for return or exchange unless they arrive damaged or have a manufacturing issue.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with clear photos of the product and packaging. We will work with you to find the best solution. We are going to give you a full refund of your and fully paid return label for the return of item.

 

Faq

Have questions? Explore our FAQs for quick answers about orders, shipping, returns, payments, and our handmade furniture.

To return an item, please contact us within 14 days of delivery with your order details and reason for the return. The item should be unused, undamaged, and in its original packaging. Once your return is approved, we’ll provide the return instructions and process your refund after receiving and inspecting the item.

You have 14 days from the date of delivery to request a return. Items must be unused, undamaged, and in their original condition and packaging to be eligible for a return.

Yes, you can request an exchange for another vase within 14 days of delivery, provided the original vase is unused, undamaged, and in its original condition and packaging. Exchanges are subject to availability and any applicable price or shipping differences.

 
 
 

Shipping times vary depending on your location and the item you order. Most orders are carefully prepared and dispatched within 4–5 business days, with delivery typically taking 7–10 business days after dispatch. Custom or made-to-order pieces may require additional time.um dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation .

We accept a range of secure payment methods, including credit and debit cards, PayPal, and other available online payment options at checkout. Available payment methods may vary depending on your location.

 
 
 

Our membership program gives you exclusive benefits and rewards when you shop with us. Members can enjoy special discounts, member-only offers, early access to selected products and promotions, and extra savings on their favorite furniture and handmade pieces.

Simply sign up for membership and start enjoying your exclusive benefits.